Events

Faster than playbooks

The contact centre is changing quicker than anyone's written down. Our events and webinars are where practitioners work it out in the open, real deployments, honest results, open questions. Join live or watch on-demand.

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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.

Featured Event

[Industry Event




September 24, 2026](/content/de/scsum2026?hsLang=en/index.html)

Swiss Customer Service Summit 2026

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Upcoming Events

.png?width=1200&height=628&name=image%20(12).png)](/content/de/resources/events/scsum2026?hsLang=en/index.html)

[Industry Event




Feb 13, 2026](/content/de/resources/events/scsum2026?hsLang=en/index.html)

Swiss Customer Service Summit 2026

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[Industry Events




Feb 22–25, 2027](https://www.ccw.eu/en/companies/enterprise-bot-gmbh.html)

CCW 2027

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Past Events

.png?width=2000&name=OB%20Webinar%20Post%20Event%20(2).png)](/content/resources/events/see-how-enterprises-turn-email-into-an-ai-powered-cx-channel?hsLang=en/index.html)

[Webinar On Demand




Ongoing](/content/resources/events/see-how-enterprises-turn-email-into-an-ai-powered-cx-channel?hsLang=en/index.html)

Turn Email into an AI-Powered CX Channel That Actually Scales

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[Industry Events




Feb 23–26, 2026](/content/resources/events/ccw-2026?hsLang=en/index.html)

CCW 2026

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[Industry Events




May 20-22, 2026](/content/resources/events/genesys-cx-india-tour-2026?hsLang=en/index.html)

Genesys CX India Tour

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[Industry Events




Apr 14, 2026](/content/resources/events/netformers-security-day-2026?hsLang=en/index.html)

Netformer Security Day

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